Terms and Conditions
Scope of Work
- An original digitally hand-drawn silly and cute dog portrait printed professionally at high resolution and full color on enhanced matte paper
- Additional dogs included for cost
- Print is 10x10. Mat and frames available for additional cost
- Final piece will be based on the client's provided details and reference photos
Payment Terms
- Deposit: A non-refundable deposit is required to start the commission
- Balance: The remaining balance is due upon completion of the artwork and prior to delivery
- Currently accepted payment method is Venmo or Zelle
Timeline
- Estimated completion date for the artwork is 1-2 weeks following commission acceptance
- Printer hours, slow or inconsistent communication, or order volume may create potential delays (e.g., illness, material shortages)
- Delays will be communicated as soon as they are identified by the artist
Revisions
- An initial draft will be sent to the client for approval for pose and general features
- 1 major revision following draft
- 2 minor revisions included during the process
- Additional fees for major changes or revisions beyond the agreed-upon scope following draft approval
- Katsden Art retains final decision-making rights on artwork
Usage Rights
- Katsden Art retains reproduction rights unless otherwise agreed
- The client receives the artwork for personal use only
- Prohibition of unauthorized reproduction or commercial use by the client without prior agreement
Client's Responsibility
- Completion of dog descriptor form with accurate descriptions which should include reference photos at the start of the commission
- Provide reference photos that include preferred poses and features of the dog
- Pet's IG may be provided for additional reference photos – client should include a minimum of 3 reference photos for the online form in addition
- Review draft and approve
Delivery and Shipping
- Shipping or delivery costs are the client's responsibility
- Local pick-up available in the 92103 area
- Artwork will be safely wrapped in acid-free glassine paper
- Artist is not responsible for lost or damaged items during shipping
- A digital copy of the artwork is retained and may be used to replace artwork in any unfortunate circumstances and may be printed for a partial fee
Refund and Cancellation Policy
- The deposit is non-refundable
- Refunds are not available for completed artwork
Display and Portfolio Use
- Artist has the right to use images of the artwork for their portfolio, website, and social media
- Option for the client to request anonymity if desired
Agreement
- Both parties agree to the terms in writing before work begins
- The agreement is binding and can only be modified with mutual consent