Terms and Conditions

Scope of Work

  • An original digitally hand-drawn silly and cute dog portrait printed professionally at high resolution and full color on enhanced matte paper
  • Additional dogs included for cost
  • Print is 10x10. Mat and frames available for additional cost
  • Final piece will be based on the client's provided details and reference photos

Payment Terms

  • Deposit: A non-refundable deposit is required to start the commission
  • Balance: The remaining balance is due upon completion of the artwork and prior to delivery
  • Currently accepted payment method is Venmo or Zelle

Timeline

  • Estimated completion date for the artwork is 1-2 weeks following commission acceptance
  • Printer hours, slow or inconsistent communication, or order volume may create potential delays (e.g., illness, material shortages)
  • Delays will be communicated as soon as they are identified by the artist

Revisions

  • An initial draft will be sent to the client for approval for pose and general features
  • 1 major revision following draft
  • 2 minor revisions included during the process
  • Additional fees for major changes or revisions beyond the agreed-upon scope following draft approval
  • Katsden Art retains final decision-making rights on artwork

Usage Rights

  • Katsden Art retains reproduction rights unless otherwise agreed
  • The client receives the artwork for personal use only
  • Prohibition of unauthorized reproduction or commercial use by the client without prior agreement

Client's Responsibility

  • Completion of dog descriptor form with accurate descriptions which should include reference photos at the start of the commission
  • Provide reference photos that include preferred poses and features of the dog
  • Pet's IG may be provided for additional reference photos – client should include a minimum of 3 reference photos for the online form in addition
  • Review draft and approve

Delivery and Shipping

  • Shipping or delivery costs are the client's responsibility
  • Local pick-up available in the 92103 area
  • Artwork will be safely wrapped in acid-free glassine paper
  • Artist is not responsible for lost or damaged items during shipping
  • A digital copy of the artwork is retained and may be used to replace artwork in any unfortunate circumstances and may be printed for a partial fee

Refund and Cancellation Policy

  • The deposit is non-refundable
  • Refunds are not available for completed artwork

Display and Portfolio Use

  • Artist has the right to use images of the artwork for their portfolio, website, and social media
  • Option for the client to request anonymity if desired

Agreement

  • Both parties agree to the terms in writing before work begins
  • The agreement is binding and can only be modified with mutual consent